Privacy Policy

1. Introduction

Neurofin AI Technologies Pvt Ltd ("Company", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, disclose, and safeguard your information when you interact with our fintech SaaS solutions and services.

2. Scope

This Privacy Policy applies to all data collected from clients, users, and partners across all platforms operated by the Company.

3. Information We Collect

We may collect and process the following categories of data:

  • Personal Information: Name, email address, phone number, job title, etc.
  • Business Information: Company name, business registration, financial records, etc.
  • Technical Data: Device and browser type, IP address, usage logs.
  • Usage Data: Service interaction data, analytics, and logs.

4. Use of Information

Your data is used to:

  • Provide and maintain our services
  • Fulfill contractual and legal obligations
  • Enhance system performance and user experience
  • Prevent fraud and ensure security
  • Communicate updates and customer support

5. Data Sharing

We do not sell or rent your data. However, we may share data:

  • With trusted third-party service providers
  • In response to legal obligations or law enforcement requests
  • In connection with business transfers such as mergers or acquisitions

6. Data Security

We implement reasonable security practices and procedures as per the Information Technology Rules, 2011. Measures include encryption, access controls, and periodic risk assessments.

However, no method of transmission over the Internet is 100% secure. The Company disclaims all liability for any unauthorized access or data breaches beyond our control.

7. Data Retention

We retain personal and business data only as long as necessary to:

  • Fulfill the purpose for which it was collected
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes and enforce agreements

Once retention is no longer necessary, data is securely deleted or anonymized.

8. Your Rights

In accordance with Indian law, you may:

  • Request access to your data
  • Request correction of inaccuracies
  • Request deletion (subject to legal limitations)
  • Object to certain data processing activities

Please contact us to exercise these rights.

9. Cookies and Tracking Technologies

We use cookies to personalize content, analyze usage, and improve services. You may adjust browser settings to manage cookies, though disabling them may limit functionality.

10. No Warranty

All services and content are provided "as is" and "as available." We make no warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

11. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to the use of our services or this Privacy Policy.

12. Changes to This Policy

We may modify this Privacy Policy from time to time. Significant changes will be notified via website updates or direct communication. Continued use of services after changes implies consent to the revised policy.

Contact Us

If you have any questions or requests related to this policy, please contact:

  • Email: hemanth@neurofin.ai
  • Address: 1054, Sobha Daffodil, HSR Layout, Bangalore 560102